Casino claims woman's $8M jackpot was machine malfunction

Bob Massi discusses your rights when playing a slot machine

An Oregon gambler said her excitement quickly turned to anger after a slot machine revealed that she won $8 million, but casino staffers said it was broken, and refused to give her the prize.

Veronica Castillo said employees at the Lucky Eagle Casino in Rochester, Washington turned off the machine and gave her just $80. She had inserted $100, Q13 Fox reports.

'Somebody's going to have to account for why this happened,' Fox News Legal Analyst Bob Massi told Fox & Friends. He said an attorney could likely challenge the casino's claim.

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In a news release, casino officials said the malfunction was evident. For example, they say the machine's maximum jackpot is just $20,000, which gamblers can see before they insert money.

Many casinos reportedly display notices that claim no cash is awarded during equipment malfunctions. Castillo says that's unfair.

'To me, that's deceiving, it's cheating, it might even be fraudulent,' she added.

Oklahoma's third largest jackpot hit at Osage Million Dollar Elm casino (BARTLESVILLE, OK) - A 46-year-old mother of three hit a $776,365.64 jackpot Friday afternoon at Osage Million Dollar Elm casino in Bartlesville.
The slot machine jackpot was the largest for the Osage Nation's economic enterprise which operates seven casinos in Osage County. It's the third largest jackpot in Oklahoma this year.
'This is an exciting day for the biggest winner on a slot machine,' said Ressa Files, general manager at the Bartlesville casino. 'It's fitting that we can celebrate this jackpot with our guest and also the two-year anniversary of when we first opened.'
Tina M. Bell of St. Petersburg, Fla., can decide to accept annual payments of $36,969.84 for 21 years or a one-time lump sum that has yet to be determined, said Dave Vance, a game representative of International Game Technology (IGT) based in Reno, Nevada. IGT is the world's largest slot machine maker.
Bell was playing a video slot machine called MultiStrike Elvis which was introduced to the casino less than three weeks ago. Bell said she did not realize at first that she had hit a jackpot because the machine stopped operating and told her to call a casino attendant. 'I was mad because I wanted to keep playing the game,' she said and then realized she had hit a big jackpot.
Bell said her first order of business is to pay for her late brother's funeral costs. Bell said she will also help cover housing and vehicle payments for her living three brothers, two of whom are from Oklahoma. Bell said she also has two sisters. Her three children are ages 25, 23 and 16.
Osage Million Dollar Elm Casino, Bartlesville Osage Million Dollar Elm Casino in Bartlesville scenic rustic-style casino offers 600 electronic games, six blackjack tables, two poker tables, a Player's Club, a buffet, bar, retail shop and a dance club. Located five miles west of Bartlesville, the casino sits on 132 acres and employs about 215 people. An enclosed patio was added to accommodate 60 more guests in the dining area, which seats nearly 300 guests.
Osage Nation operates casinos in Bartlesville, Sand Springs, Tulsa, Pawhuska, Hominy, Skiatook and Ponca City. Osage Nation is the 25th largest tribe in the United States and is located in Osage County, Oklahoma, the third largest county in the USA and larger than the states of Delaware or Rhode Island. For more information to go www.milliondollarelm.com

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